Privacy Notice

Information used for your request

Jordan Buyback, operated by Anas Qararaa / AQ Mobile, collects your name, email, phone, sender address, selected devices and prices, shipment information, notes, terms signature, acceptance times, payout instructions and transaction status. We use this information to evaluate and complete the buyback, arrange shipping and payment, verify ownership, prevent fraud, answer questions and keep transaction records.

Bank instructions include the account holder, bank name, transfer method, routing and account numbers, account type and account address. For Zelle, Cash App or Venmo, we collect the account name and the recipient email, mobile number, $Cashtag or username you provide. Do not submit a bank or app password, PIN, Social Security number, card number or one-time security code. We do not request these through the checkout.

Payment details and access

Bank and payment-app instructions are encrypted before storage. The owner must sign in and explicitly reveal them to arrange payment; the website records the latest reveal time. The private seller status page shows the payment method and, for bank payouts, the last four account digits. It never shows full bank numbers or app recipient details. Payment information is not saved in browser storage or placed in notification messages.

Full payment instructions are removed from the active request when the owner records payment or closes the request. For bank payouts, the account’s last four digits remain. The method, authorizations, signature and transaction history remain as part of the business record. Hosting backups may retain earlier data according to the hosting provider’s retention practices. Security measures reduce risk; no system can guarantee absolute security.

Seller accounts at checkout

Anyone can browse devices, see prices and build or review a selling cart without an account. To submit a shipment request at checkout, create an account with your first name, last name, email and phone number, verify your email with a one-time code, and accept the Seller Terms. Returning sellers can log in with email and password. The separate account-activity permission box is optional and is never checked in advance. A phone number is required for contact, but verifying that number is optional. We use this profile to fill in your contact details at checkout. Supabase provides authentication and profile storage; Resend delivers sign-in emails. Essential, HTTP-only cookies keep you signed in. Sign out on shared devices. Your seller account is separate from repair-site and employee access, and creating it does not subscribe you to marketing.

You can update your name and phone in My account or contact us to request account deletion. We retain your profile until you request deletion or we close the account. Transaction records may need to be retained separately. Account profiles do not store payment instructions. My account shows shipment requests associated with your seller account. Keep private links for any earlier requests that are not linked to your account.

Morning price-list text signups

Joining the morning price list is optional and separate from creating a seller account, selling devices and allowing analytics. We collect the first name, last name, email and mobile number you submit, together with the exact text-message consent, its version, the signup time and source. These records are stored privately for the owner to manage the Jordan Buyback text list. Email is collected as a contact record and does not opt you into promotional emails. The signup form does not verify ownership of the email address or phone number.

Signups are open, but daily text delivery is not active yet. Once activated, the program is intended to send up to one automated marketing text per day with our morning buyback price list. EZ Texting may process the information needed to deliver these messages and handle opt-outs. We do not sell or share mobile numbers or SMS consent with third parties for their own marketing. Service providers may process them only to support this program.

Once texts begin, reply STOP to unsubscribe or HELP for help. You can also call (810) 814-2200 now to withdraw your signup or request a correction or deletion. Withdrawn signups are excluded from our waiting-list exports. We retain consent and opt-out records to honor your choices and document the program; deletion may be limited where a suppression or consent record must be kept. Short-lived, hashed network and phone identifiers limit abusive submissions; raw network addresses are not saved in this subscriber list. Read the text program terms.

Providers and disclosures

The website uses OpenAI Sites and Cloudflare for hosting and database services. Hosting providers may process connection and security data. We use the shipping carrier and the selected bank or payment-app provider to complete approved shipments and payments, and may use device-status services for ownership or eligibility checks. They receive the information needed for their services under their own policies.

We do not sell your request or payment information or use it for targeted advertising. We may disclose records to comply with lawful requests, investigate fraud, respond to ownership disputes or protect legal rights. Contact information supplied for a transaction does not automatically enroll you in marketing.

Visits, cart and private links

We count page opens using an anonymous browser identifier stored on your device, the visit date and time, and a source category such as direct visit, referral or QR code. These visit events do not contain your bank information or device selections. Clearing browser storage resets that identifier and the cart stored on that browser. A short-lived hashed network identifier may be used to limit abusive form submissions.

Your selling cart is kept in local browser storage. When you sign in with a verified account, selected devices and quantities are also saved with that account so you can resume on another device. This necessary cart storage is separate from optional analytics. In this browser tab, your checkout contact and shipping-address draft can be kept for up to 24 hours and is cleared after submission or sign-out. Payment instructions, signatures and agreement choices are never saved in that draft. Your private request key may be kept in session storage so you can refresh the status page. Keep the full private link confidential: anyone with it can view the request and accept or decline offers. Do not post it publicly.

Device and cart analytics

When you choose Allow analytics, we record device searches limited to catalog vocabulary, device views, the offer variants viewed, our offer-price snapshots, selling-cart items and quantities, and whether you open checkout or submit a shipment request. We do not capture contact fields, payment fields, keystroke recordings or screen recordings in this analytics system, and we do not record payment or contact-form contents. Signed-in sellers who agree to account activity analytics have new activity linked to their profile name and contact email. Earlier anonymous visits are not retroactively linked. Your saved account phone number is also available with your customer record in the private owner dashboard for direct contact.

Device and cart analytics is optional. Prices, carts, account creation and checkout remain available without analytics permission. Visitors without a signed-in seller account appear anonymously in detailed activity reports. The owner uses it to understand which products sellers are interested in, where visits stop, and how activity varies alongside our offer prices. It is separate from permission to send marketing messages. A random first-party session cookie expires after 30 minutes without tracked activity. Your allow/deny preference is saved in this browser. Reports are available only to the business owner and are kept separate for our repair and buyback websites. Activity is retained for up to 90 days and removed during the next activity or report request. Hosting backups follow the hosting provider’s retention practices.

You can use Privacy choices or My account to withdraw permission at any time. Withdrawing stops future detailed tracking and requests deletion of the current cookie-linked visit and the retained visits linked to your signed-in seller account. Earlier expired visits cannot be identified from your browser. We honor Global Privacy Control and Do Not Track signals for optional activity tracking. Browsing prices, editing your cart, signing in and checkout remain available without analytics permission.

Questions, corrections and retention

Contact (810) 814-2200 or write to Jordan Buyback, 4270 Miller Rd, Suite 4, Flint, MI 48507 to request access, correction or deletion, or to discuss a privacy concern. We may verify your identity before responding. Do not send full bank numbers by ordinary email or text; call us to arrange a correction before payment.

We retain other request and agreement records as needed for transactions, accounting, fraud prevention, disputes and applicable legal obligations. A deletion request may be limited by those obligations. This service is for adults age 18 or older. Material future changes will be posted here with a new effective date.